ERP Software for Retail & E-Commerce

Keep your online store and physical shops in sync. Stock counts update everywhere the moment something sells, so you never oversell or run out.

Industry Tailored Workflows

Built for Your Industry

Every business is different. Pick your industry to see how WINLIUM fits the way you work.

Retail & E-Commerce

Keep your online store and physical shops in sync. Stock counts update everywhere the moment something sells, so you never oversell or run out.

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How it works

Everyday Retail & E-Commerce workflows in Winlium

1. A sale at the counter

Who: Cashier
What you need: Items with prices, a till linked to the branch's stock location, and an open cashier shift.

The cashier scans or searches for items and takes payment, including split payments across cash, card and digital wallet.
When the sale is completed, the quantity sold is deducted from the stock location of the till that made the sale.
Payments post to the cashbook in Accounting, and the sale appears in shift and sales reports.
If the internet drops, the till keeps selling and syncs the sales when the connection returns.

Result: A receipt for the customer, an updated stock balance for that branch, and the sale in the shift's Z-out report.

Point of Sales Inventory Accounting

2. A customer return

Who: Cashier
What you need: The original receipt or order.

The cashier finds the original order and selects the lines being returned.
The refund is recorded against the order, so the original sale and the refund stay linked.
The returned quantity goes back into the stock location of the till that processed the refund.

Result: A refund record linked to the original sale, and stock restored at that branch.

Point of Sales Inventory

3. Restocking a branch

Who: Store manager and warehouse or procurement staff
What you need: A reorder level and reorder quantity for each item at each warehouse.

The Inventory Levels report shows items at or below their reorder level for each warehouse.
If the head office warehouse has the stock, a transfer request moves it to the branch through transit, and the branch confirms what it received.
If it does not, the buyer raises a Purchase Order and the goods are received into stock with a Goods Received Note.

Result: Branch stock topped up, with every movement recorded against the warehouses involved.

Inventory Requisition Purchase

What to set up first

Your branches set up as warehouses or locations, with one POS till per counter linked to its location.
Your item list with units, barcodes and selling prices.
Reorder levels per branch for the items you want to watch.
Cashier user accounts, and the payment methods each till accepts.

Good to know

Stock moves at the location linked to the till, so each counter must be linked to the right branch location.
Reorder levels flag what needs restocking. They do not raise purchase orders by themselves.
Winlium does not connect to third-party online stores such as Shopify or Jumia. Online orders come in through the Winlium Microsite, which is built around ordering from a branch's menu.

Questions Retail & E-Commerce businesses ask

Does a sale at one branch change stock at the other branches?+

No. A sale deducts stock only from the location linked to the till that made it. Every branch can still see stock at the others through multi-store stock lookup.

What happens to stock when a customer returns an item?+

When the cashier processes the refund, the returned quantity goes back into the stock location of that till, and the refund stays linked to the original sale.

Can we keep selling when the internet goes down?+

Yes. The till keeps working offline and syncs the sales once it is back online.

How do we know when a branch needs restocking?+

Set a reorder level for each item at each warehouse. The Inventory Levels report then shows which items have fallen to or below that level, so you can transfer stock or raise a purchase order.

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Streamline operations, finance, and supply chain with WINLIUM.

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